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PAYMENT CONDITIONS

We reserve the right to determine the payment policy for our activities; however we advise clients to stick to the payment policy stated on their invoice. The current payment policies are: 

  • Lump Sum Payment: We require full deposit after an invoice has been issued to secure the date and time.
  • Pay-As-You-Go: We accept 70% deposit before we commence and the final 30% before the last session. For account holders and members kindly contact our Concierge for your payment plan. 

 

PAYMENT OPTION

We accept Cash, O giftCARD, O Passport, Corporate Cheque, Mobile Money, MPower and Paypal. Swift Money transfer should be arranged separately via our Concierge.

 

PAYMENT CARDS

Our giftCARDs are redeemable for merchandise or services but cannot be redeemed for cash; it comes with the expiration date determined by the date of usage. Online and in store usage are subject to our T’s & C’s Privacy.

If O’s giftCARD's code is non-functional, the sole remedy and liability shall be to change the code of that particular card. We have the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if fraudulently obtained giftCARD is redeemed or presented.

 

MAXIMUM PAYMENT POLICY USING THE GIFT CARDS

We regret that we must limit all online orders to a maximum purchase of GH¢500 per customer at once. For corporate gift purchases and services, we recommend you contact our client relation executive via phone or email.

 

DO I NEED TO REGISTER MY GIFT CARD?

We strongly recommend you register your card; this will enable you to create an account as well as activate your card for usage. Should you lose your card, this will help us replace your card with the value on it and also protect it from illegal users.

To register your card, simply fill out the requested information and submit to automatically create an account/pin code.

 

BENEFIT OF REGISTERING YOUR CARD

Be An Insider - With your permission, we'll keep you tuned into special insider-only offers; hear about activities before they happen. Buy discounted tickets or get a special invitation to our events and access exclusive product offerings, participate in our contests, learn tips and news.

If you have trouble signing in or cannot remember your password, you may recover your password at any time. By recovering your password you will be prompted by the hint you saved when you first registered the card.

If you still cannot remember your password, an email will be sent to the email address on your account with instructions on how to reset your password.

 

WHERE CAN THE GIFT CARD BE REDEEMED?

The Gift Card can be redeemed at the Lounge or www.opulence.com.gh. These cards can also be used to pay for an event organised by OpulenceConsult at the entrance or for registration.

 

REDEEMING GIFT CARD ONLINE

  1. Visit www.opulence.com.gh select the items or services and click "checkout."
  2. giftCARDs number and PIN number.
  3. When the total amount exceeds the value on the Card, we will subtract the balance from the card.
  4. giftCARDs  the balance will remain on your Gift Card.
  5. Only one O’s Gift Card may be used per order/payment.
  6. Only O’s Gift Cards with a PIN Code and eGift Cards can be redeemed.

 

REDEEMING GIFT CARD OVER THE PHONE

Call our concierge on +233 249 595 812 to make payment. You will be asked to provide your name, O’s Gift Card number and PIN Code.

 

REDEEMING GIFT CARD AT OFFICE

Present your O’s Gift Card, O’s Gift Card number and PIN Code. Remember, O’s Gift cards can be used to pay for tickets and other merchandise provided by us on site or online

 

Checking balance on gift card

If your O’s Gift Card has a PIN Code, you may check your balance online at www.opulence.com.gh.com on the gift card page or during checkout. You may call +233 24 959 5812  to check the balance on all O’s Gift Cards.

 

Lost or stolen gift card

Please call +233 249 595 812 or send an email to concierge@opulence.com.gh to report a lost or stolen O’s Gift Card

 

DEFAULT IN PAYMENT 

All money due under this Agreement must be paid by the Client in accordance with this Agreement. Final bill not paid within 5 working days after completion of the session/project will attract 5% interest and as such the interest rate will increase by 10% after two weeks. After a month if there is no written agreement to that effect between our debtors, and us we will use a collections agency to recoup money owed.  The client shall assume responsibility for all collection of legal fees, out of pocket expenses, and time loss associated with the collection of a default in payment.